Solar Tracker Services & Support Excellence

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CUSTOMIZED DEVELOPMENT SERVICES

We are committed to providing innovative technology and cost-effective solutions for customers to create value, improve return on investment.

Personalization

We can provide customers with customized products, solutions, personalized advice or service packages.
Needs Analysis

We deeply understand the needs of each customer.
Flexibility

We can quickly adapt to changes in customer needs to provide customized solutions.
Customer Participation

Customers can select specific functionss or services and provide feedback.

Provide Other Services Such As Finished Product Inspection,On-site Material Inspection, Etc

Functional Testing

Functional testing is a kind of black box testing. It does not need to verify the internal code structure and characteristics of the software product. It only needs to detect whether the function of the software meets the requirements of the requirements specification.

Performance Testing

Testers conduct testing activities based on user needs to detect product performance in normal, peak, and abnormal environments.

Acceptance Testing

Also known as delivery testing, after the software product has undergone internal testing such as unit testing and integration testing, it needs to be tested with real users before the product goes online so that the product can meet the needs of users.

Security Testing

Refers to testers using various testing methods to verify the security level and defect issues of the software system, as well as its ability to prevent external attacks.

AFTER-SALES SERVICE CONTENT

Professionalism

After-sales service personnel need to have professional skills and knowledge and be able to accurately judge and handle equipment failures.
Timeliness

After-sales service needs to respond to customer needs in a timely manner, solve problems quickly, and reduce downtime.
Reliability

After-sales service needs to ensure the reliability and stability of the service and ensure the long-term stable operation of the equipment.
Humanization

After-sales service needs to be customer-centered, pay attention to customer needs and experience, and provide considerate and personalized services.

Installation & Debugging

Provide installation and debugging services to customers to ensure the normal operation of the equipment.

Daily Maintenance

Provide daily maintenance services to customers, regularly inspect equipment, discover and solve problems in a timely manner, and ensure the stability and reliability of equipment.

Troubleshooting

When equipment fails, we provide customers with troubleshooting services, repair equipment in a timely manner, and reduce downtime.

Parts Supply

Provide parts supply services to customers to ensure that equipment maintenance and parts replacement needs are met.

Technical Support

Provide technical support services to customers, answer customer questions and problems, and guide customers to use equipment correctly.

Consulting Services

Provide consulting services to customers, understand customer needs, and provide solutions and suggestions.

Shandong Huayue New Energy Co., Ltd is a supplier specializing in Solar tracking System design, research and development and production.

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Contact Info

No. 3, Longji Street, Daiyue District, Tai'an City, Shandong Province

huayuenewenergy@huayuetracker.com

+86-16789789999 / 0538-8939456

alex.jin823

+86-16653838519